crashing down

So, due to some billing mistakes and absolutely offensive customer support from SBC Yahoo, I have been stranded using dial up since last Tuesday.  On occasion, I've had to endure dial up for a day or so, but it is way beyond that now.  I had every option to switch to another carrier, but ultimately the delay would have been even longer than for SBC, as I'd have to wait for modems and installation crap.  Those of you that suffer through dial up, I am truly sorry.  My *tentative* online date is tomorrow, Wednesday, but this is actually rather unlikely.  Each and every individual I have spoken with at SBC customer service (which is not outsourced, it's right near me in San Diego, CA) has given me a different date, and different prices to re-connect.  At one point, I needed to pay a $130 deposit, when it was their fault!  Suffice to say, I hung up on that asshole, called right back to another operator, and didn't have to pay a thing.  How the fuck can you have a multi-million dollar corporation and have absolutely no consistency in customer service or account information?  When I am back online I will choose a new carrier using my high-speed connection.  I don't even know if this rant will upload with my dial up connection.